Asked by Willis Jones on Mar 10, 2024
Verified
Which of the following is an effective tool for measuring client satisfaction?
A) An evaluation survey
B) Single-subject research
C) A rapid assessment instrument
D) Goal attainment scale
Client Satisfaction
Client satisfaction refers to the measure of how products or services provided by a company meet or surpass the customer's expectations.
Evaluation Survey
A tool used to gather feedback, assess effectiveness, or understand perceptions, often in the form of a questionnaire.
- Understand the role of evaluation tools in measuring client satisfaction and the effectiveness of social work practice.
Verified Answer
BD
Baylee DuernbergerMar 10, 2024
Final Answer :
A
Explanation :
An evaluation survey is an effective tool for measuring client satisfaction as it allows for gathering quantitative and qualitative data on specific aspects of the client's experience with the service. It also provides an opportunity for clients to give feedback on areas where improvements can be made. Other tools listed such as single-subject research, a rapid assessment instrument, and a goal attainment scale may yield important data for different purposes but are not directly related to measuring client satisfaction.
Learning Objectives
- Understand the role of evaluation tools in measuring client satisfaction and the effectiveness of social work practice.
Related questions
Individuals Having Difficulties Relating to Each Other Fall in What ...
_____ Is the Extent to Which an Instrument Measures the ...
_____ Practice Relies on Opinion and Testimonials to Support Specific ...
_____ Is a Measure of the Frequency, Intensity, or Duration ...
List Four Purposes That Are Achieved by an Evaluation of ...