Asked by Janninah Miller on Apr 25, 2024
Verified
Gilbert has a strong customer service orientation, so he works hard at ________.
A) getting customers to make large purchases
B) helping customers
C) encouraging customers to shop by price
D) selling the most profitable items first
Customer Service Orientation
Approach of employee whose thoughts and actions are geared toward helping customers.
Profitable Items
Products or goods that generate a positive financial return or profit for a business.
- Master the strategies for delivering unparalleled customer support and crafting significant customer experiences.
Verified Answer
CP
Cheryl Pascale7 days ago
Final Answer :
B
Explanation :
Gilbert's focus on customer service orientation indicates that his main goal is to help customers. Therefore, option B, helping customers, is the best choice. The other options do not align with his customer service orientation.
Learning Objectives
- Master the strategies for delivering unparalleled customer support and crafting significant customer experiences.
Related questions
Banquet Manager Juan Delivers a Wow Experience to a Customer ...
Truck Sales Representative Lloyd Engages in Emotional Effort When He ...
Assistant Hotel Manager Wendy Is Informed That a Couple Staying ...
Customer Service Workers Are Advised to Engage in Shallow Rather ...
A Job Is Least Likely to Be Outsourced When It ...