Asked by Jaqueline Martinez on Apr 28, 2024
Verified
Customer ________ is a specific form of customer service in which companies focus on what is best for the customer.
Customer Advocacy
The act of supporting or recommending a company's products or services by its customers, often influenced by positive experiences.
Customer Service
All of the activities a firm engages in to satisfy the needs and wants of its customers.
- Understand the critical role of customer interaction and relationship development during the sales journey.
Verified Answer
ZK
Learning Objectives
- Understand the critical role of customer interaction and relationship development during the sales journey.
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