Asked by Katelyn Sauber on May 01, 2024
Verified
Many of the world's companies use ________ ________ for activities that include some form of customer service whether it is through online chats, blogs, or Facebook and Twitter pages.
Social Media
Digital platforms that facilitate the creation, sharing, and exchange of content, opinions, experiences, and insights, influencing personal, professional, and cultural interactions.
- Understand the role of technology in observing and evaluating customer actions and choices.
Verified Answer
ZK
Learning Objectives
- Understand the role of technology in observing and evaluating customer actions and choices.