Asked by Vukosi Ellon on May 03, 2024

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In retail outlets, customers are usually processed on a first come, first served basis. Why? Is the express lane in the supermarket an exception? Craft a sequencing rule to explain express lane behaviour.

First Come

A principle where services or resources are allocated to recipients in the order of their arrival or request.

First Served

First served, traditionally known as "first come, first served," is a service principle where customers are attended to in the order of their arrival or request.

Express Lane

A designated checkout lane in supermarkets for customers with a small number of items, designed to speed up the shopping process.

  • Acquire knowledge of dispatch rules and their utilization in various contexts.
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ZK
Zybrea KnightMay 04, 2024
Final Answer :
All customers are considered equally important, and not one should be given a higher priority than another. Most students will write a rule like "FCFS, except for very short processing times"; "8 items or less" is a proxy for processing time.