Asked by Katherin Mejia on May 04, 2024
Verified
All Natural Grocer hired Tim to maintain inventory records and Jenny to place orders for new inventory when stocks run low. To ensure that the warehouse can continue to function when either is on vacation, the company also trained Tim to place orders and trained Jenny to maintain inventory records. Which training method does this situation illustrate?
A) coordination training
B) experiential training
C) behavior modeling
D) cross-training
E) action learning
Cross-Training
Team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place.
- Understand the concept and application of cross-training in organizational settings.
Verified Answer
ZK
Zybrea KnightMay 08, 2024
Final Answer :
D
Explanation :
This situation illustrates cross-training, which involves training employees to perform tasks and duties outside of their regular job responsibilities. In this case, Tim and Jenny were cross-trained to perform each other's tasks to ensure that the warehouse could continue to function smoothly even when one of them was absent.
Learning Objectives
- Understand the concept and application of cross-training in organizational settings.