Asked by Mackenzie Kiernan on May 07, 2024
Verified
Which of the following is an example of scientific management in today's workplace?
A) Telephone sales in which the caller follows a script.
B) Employees work in teams to come up with best practices for completing tasks.
C) Monthly employee recognition ceremonies.
D) Employees do community outreach projects with the local YMCA.
Scientific Management
A management theory developed by Frederick W. Taylor, emphasizing efficiency, systematic planning, and standardized procedures.
Telephone Sales
A method of direct marketing in which salespeople use telephone calls to contact prospective customers and sell products or services.
- Apprehend the fundamental tenets of scientific management.
Verified Answer
AJ
Andrew JohnsonMay 10, 2024
Final Answer :
A
Explanation :
Scientific management focuses on breaking down tasks into small, standardized steps to increase efficiency and productivity. Telephone sales in which the caller follows a script is an example of this approach.
Learning Objectives
- Apprehend the fundamental tenets of scientific management.
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