Asked by Jennifer Nicole on May 10, 2024
Verified
The internet makes customers more powerful.
Customer Power
The influence that customers have over a business or market, often demonstrated through their ability to drive trends, decide the success of products or services, and command attention to their needs and preferences.
Internet
The Internet is a vast network that connects computers all over the world, allowing them to communicate and share information through standardized protocols.
- Acquire insight into how the internet reshapes competition and profitability among diverse industry sectors.
Verified Answer
LM
Lauren MapesMay 14, 2024
Final Answer :
True
Explanation :
The internet provides customers with access to a vast amount of information about products, services, and companies, enabling them to make more informed decisions, compare prices, read reviews, and share their experiences, which increases their leverage and influence over businesses.
Learning Objectives
- Acquire insight into how the internet reshapes competition and profitability among diverse industry sectors.