Asked by Juanita Soriano on May 11, 2024
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Customer Relationship Management (CRM), is a technology system that helps companies manage information about existing and potential customers.
Customer Relationship Management (CRM)
A strategy for managing a company's interactions with current and potential customers using data analysis about customers' history with a company to improve business relationships.
Technology System
A structured arrangement of devices, software, and processes that work together to perform or facilitate specific tasks or functions.
Potential Customers
Individuals or entities that are considered likely to purchase a product or service, but have not yet done so.
- Acknowledge the contribution of technology in elevating sales achievements by enhancing account supervision and efficiency in processes.
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Learning Objectives
- Acknowledge the contribution of technology in elevating sales achievements by enhancing account supervision and efficiency in processes.
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