Asked by Eunice Gwendolyn on May 11, 2024
Verified
________ is a technology system that helps companies manage information about existing and potential customers.
A) CRM (customer relationship management)
B) Personal productivity
C) A salesperson diary
D) Spreadsheet organizer
E) Worksheet information system
CRM
Stands for Customer Relationship Management, a strategy or software that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle.
Spreadsheet Organizer
A tool or software used for organizing, analyzing, and storing data in tabular form, facilitating calculations and data management.
Personal Productivity
An effort by the salesperson to increase productivity through a number of tools including more efficient data storage and retrieval, better time management, and enhanced presentation.
- Comprehend the functionality and importance of Customer Relationship Management (CRM) systems in maintaining client information and managing sales relationships.
Verified Answer
Learning Objectives
- Comprehend the functionality and importance of Customer Relationship Management (CRM) systems in maintaining client information and managing sales relationships.
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