Asked by Alexis WATKINS on May 14, 2024
Verified
List two techniques mentioned in Ch. 1 that could help you become an active and effective listener.
Active Listener
A person who gives full attention to the speaker, demonstrating understanding and engagement through verbal and non-verbal feedback.
- Comprehend the significance and components of successful business communication.
Verified Answer
AM
Astri MutiarMay 19, 2024
Final Answer :
Students should list two of the following techniques:
1. Stop talking.
2. Control your surroundings.
3. Establish a receptive mind-set.
4. Keep an open mind.
5. Listen for main points.
6. Capitalize on lag time.
7. Listen between the lines.
8. Judge ideas, not appearances.
9. Hold your fire.
10. Take selective notes.
11. Provide feedback.
Students should list two of the following techniques:
1. Stop talking.
2. Control your surroundings.
3. Establish a receptive mind-set.
4. Keep an open mind.
5. Listen for main points.
6. Capitalize on lag time.
7. Listen between the lines.
8. Judge ideas, not appearances.
9. Hold your fire.
10. Take selective notes.
11. Provide feedback.
Learning Objectives
- Comprehend the significance and components of successful business communication.