Nonfinancial measures are often linked to the inputs or outputs of an activity or process.

Nonfinancial Measures

Metrics used to assess performance and operations that do not involve monetary transactions, such as customer satisfaction or employee turnover rates.

Inputs

Resources used in the production process, including raw materials, labor, and overhead costs.

Outputs

Outputs are the goods or services produced by a company or an economic system as a result of its inputs and processes.