Asked by tommy lindberg on May 21, 2024
Verified
________ is the performance of any helpful or professional work or activity for a person, family, or organization.
A) Customer satisfaction
B) Value creation
C) Customer service
D) Market follow-up
E) Service customization
Customer Service
The assistance and support provided by a company to those people who buy or use its products or services.
Value Creation
The process by which businesses or entrepreneurs develop new products, services, or processes that are valuable to customers.
- Realize the significance of customer service in maintaining and expanding the customer base.
Verified Answer
WB
Writers BoardMay 27, 2024
Final Answer :
C
Explanation :
Customer service refers to the assistance and advice provided by a company to those people who buy or use its products or services. This encompasses a wide range of activities designed to support customers in making cost-effective and correct use of a product, including assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
Learning Objectives
- Realize the significance of customer service in maintaining and expanding the customer base.
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