Asked by Jocelyn Espericueta on May 29, 2024
Verified
Which of the following sentences most effectively presents promotional materials in a message responding to a customer inquiry?
A) We offer an outstanding variety of thank-you gifts for our most valuable customers.
B) You will find that our top-selling host gift baskets not only welcome your guests but also save you money and time compared to individually purchasing and assembling your host baskets on site.
C) Can I interest you in anything else?
D) If I can be of further assistance with any of our other fine products, do not hesitate to contact me.
Promotional Materials
Items or media used for marketing purposes to advertise, promote, or support a product, service, or event.
Customer Inquiry
A request for information regarding a company's products or services, made by current or potential customers.
- Distinguish between effective and ineffective promotional material inclusion in customer responses.
Verified Answer
AP
ARCHANA PILLAYMay 30, 2024
Final Answer :
B
Explanation :
Option B effectively presents promotional material by highlighting the benefits of the product (saving money and time) in a way that directly addresses the customer's potential needs.
Learning Objectives
- Distinguish between effective and ineffective promotional material inclusion in customer responses.
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