Asked by Erika Lansang on Jun 04, 2024
Verified
When responding to rumors and countering negative information in a social media environment,a company should NOT
A) engage customers early and often.
B) monitor online conversations.
C) rely on its reputation to protect it.
D) respond appropriately and professionally.
Social Media Environment
The digital landscape made up of various social media platforms where users interact, share content, and communicate.
Online Conversations
Interactions that occur between individuals or groups over the internet through various platforms such as social media, forums, or chat rooms.
Negative Information
Data or facts that portray an unfavorable or adverse situation, condition, or characteristic.
- Determine the key elements that constitute a thorough crisis management plan.
- Understand methods for addressing improper or unlawful actions in the work environment.
Verified Answer
Learning Objectives
- Determine the key elements that constitute a thorough crisis management plan.
- Understand methods for addressing improper or unlawful actions in the work environment.
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