Asked by Thembani VUTUZA on Jun 05, 2024
Verified
Consumers prefer purchasing commoditized products at a one-stop shop.
Commoditized Products
Goods that are interchangeable with others of the same type because there is little differentiation in quality or features among producers.
One-Stop Shop
A business or service that offers a wide array of products or services, allowing customers to fulfill all their needs in one place.
- Understand the dimensions of customer service within the context of supply chain management.
Verified Answer
ZK
Zybrea KnightJun 06, 2024
Final Answer :
True
Explanation :
Consumers often prefer to purchase commoditized products, such as everyday household items, at a one-stop shop because it simplifies their shopping experience and often results in a lower overall cost. This is especially true for products that are widely available and not differentiated by brand or quality.
Learning Objectives
- Understand the dimensions of customer service within the context of supply chain management.
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