Asked by andrew cooke on Jun 12, 2024
Verified
How do services differ from goods? Identify five ways.
Services
Activities, benefits, or satisfactions offered for sale that are essentially intangible and do not result in the ownership of anything.
Goods
Tangible items that are produced, bought, or sold.
- Discern and differentiate the distinct qualities of producing services versus manufacturing goods.
Verified Answer
OO
Oskarsson, OliviaJun 15, 2024
Final Answer :
Pick from the following: a service is usually intangible; it is often produced and consumed simultaneously; often unique; it involves high customer interaction; product definition is inconsistent; often knowledge-based; and frequently dispersed.
Learning Objectives
- Discern and differentiate the distinct qualities of producing services versus manufacturing goods.