Asked by Calvin Nowicki on Jun 18, 2024
Verified
For an organization's human resource division, "customers" are the organization's top management.
Human Resource Division
The department within an organization that is responsible for managing employee-related functions, such as recruitment, training, and benefits.
Top Management
Consists of the highest-level executives of an organization, responsible for strategic decisions and overall direction.
- Pinpoint the indicators for assessing customer contentment in HRM evaluations.
Verified Answer
AS
Aahundra ShepherdJun 20, 2024
Final Answer :
False
Explanation :
The "customers" of an organization's human resource division include not only the top management but also all employees, departments, and sometimes even external candidates or stakeholders, as HR is responsible for a wide range of services that benefit the entire organization.
Learning Objectives
- Pinpoint the indicators for assessing customer contentment in HRM evaluations.
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