David, the HR vice president at Redding Co., evaluates responses from an employee survey at the company's annual benefits presentation. He concludes that many employees are confused about their options for health insurance, and they are often unhappy with the policy they choose. What should David do about this situation?

A) accept that it is difficult for employees to understand the value of insurance
B) save money by reducing printed messages about health insurance
C) downplay the role of health insurance in the benefits package, relative to other benefits
D) discontinue health insurance, since it is a source of dissatisfaction
E) introduce software that will guide employees to the insurance option for their needs

Question

Carmen Gonzalez · Accepted Answer

Final Answer : E, Explanation :  Introducing software that will guide employees to the insurance option for their needs addresses the issue of confusion and dissatisfaction with health insurance options. This solution provides a practical and personalized approach that will help employees understand and make informed decisions about their health insurance choices. It is also cost-effective in the long term, as it can lead to better outcomes for employees and fewer complaints to HR.

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