Asked by Rylee Kratz on Jun 27, 2024

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Jon is a manager of a call center unit. He is generally pretty optimistic about his employees and characterizes them as hard-working, conscientious people who just want to be treated with respect while doing their work. We could characterize Jon's view of his employees as being consistent with:

A) Theory X.
B) Theory Y.
C) Theory Z.
D) A Type A personality.

Theory Y

A management concept that assumes employees are self-motivated, enjoy work, and will seek and accept responsibility.

  • Understand the effect of unionism on fostering solidarity within the workforce, securing worker rights, and shaping industrial relationships.
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RJ
Raghad JawabrehJun 30, 2024
Final Answer :
B
Explanation :
Jon's view of his employees as hard-working and conscientious people who just want to be treated with respect while doing their work is consistent with Theory Y. Theory Y assumes that people are internally motivated to do good work and seek out responsibility, and that they will work towards the organization's goals if given the opportunity. Jon's focus on treating his employees with respect also reflects a belief in the importance of a positive work environment and strong interpersonal relationships, which are key tenets of Theory Y.