Asked by Justin Berry on Jun 28, 2024
Verified
You can improve the effectiveness of a claim message by
A) using a few threatening words to get your point across.
B) providing a detailed timeline of what happened and the specific person who is to blame for the problem.
C) explaining the problem with necessary details.
D) including a subtle reference to your attorney or to the Better Business Bureau.
Claim Message
A formal communication asserting rights, demanding action, or stating that something is true, often used in business or legal contexts.
Threatening Words
Language used to express intentions of harm or intimidate someone, creating a feeling of fear or danger.
- Gain an understanding of the criteria for creating unambiguous, rational instructions and claims within a professional context.
Verified Answer
ZK
Zybrea KnightJul 04, 2024
Final Answer :
C
Explanation :
Providing necessary details about the problem helps in clearly communicating the issue, making it easier for the recipient to understand the situation and address the concern effectively. Threatening language or references to legal action can be counterproductive and escalate the situation unnecessarily.
Learning Objectives
- Gain an understanding of the criteria for creating unambiguous, rational instructions and claims within a professional context.
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