Asked by Lissette Castaneda on Jul 03, 2024
Verified
AnaCarolina and Jaco, accountants for Duke Manufacturing, are tasked with determining appropriate performance metrics for the financial perspective of Duke's balanced scorecard. Which of the following is the best metric for this situation?
A) return on investment
B) operating throughout
C) material price variance
D) customer satisfaction rating
Financial Perspective
A viewpoint focusing on the monetary aspects of an organization's strategy, often evaluated using financial performance indicators.
Return On Investment
A metric for assessing the effectiveness or profits from an investment, determined by dividing the net earnings by the investment's expense.
Performance Metrics
Performance metrics are quantifiable measures used to gauge an organization's performance in various areas, similar to the purpose of a performance measurement system but focused on specific measurable outcomes.
- Ascertain relevant performance metrics across different dimensions of the balanced scorecard.
Verified Answer
Learning Objectives
- Ascertain relevant performance metrics across different dimensions of the balanced scorecard.
Related questions
Bekah and Rafael, Supervisors in the Human Resources Department at ...
Waterfield Company Is Looking for a Way to Help Its ...
AnaCarolina and Jaco, Executive Managers at Duke Manufacturing, Are Tasked ...
A Balanced Scorecard Contains Both Customer and Internal Business Process ...
The Performance Measures on a Balanced Scorecard Tend to Fall ...