Asked by Vickie Feazelle on Jul 04, 2024
Verified
What is the difference between conforming quality and target-oriented quality?
Conforming Quality
The degree to which a product or service meets the specified standards and requirements, ensuring customer satisfaction.
Target-oriented Quality
A strategic approach focusing on achieving specific, predefined quality goals to satisfy customer expectations and improve product or service performance.
- Scrutinize the progress in quality management procedures and standards, including ISO 9000, and realize the imperative of aligning with quality norms as opposed to targeting predetermined quality objectives.
Verified Answer
CS
cameron shepherdJul 07, 2024
Final Answer :
With conforming quality, any unit that meets specifications is acceptable, whether it is on the edges or centre of the specification range. Target-oriented quality treats output as better the closer it is to exactly what the customer wants.
Learning Objectives
- Scrutinize the progress in quality management procedures and standards, including ISO 9000, and realize the imperative of aligning with quality norms as opposed to targeting predetermined quality objectives.