logo
Ask Question

Asked by Lisbeth Molina on Jul 16, 2024

verifed

Verified

Rhea ordered a textbook online from Amazon for class next week. She is hoping that it will arrive in time before class on Monday. Amazon sent her a tracking number so she could follow the package on the UPS website. The tracking number is showing that the textbook will arrive by Saturday evening. Rhea has been able to make plans to be home when it arrives. This form of communication is called ________ communication.

A) delivery status
B) order authorization
C) dispatch
D) product fulfilment
E) order status

Order Status Communication

The process of providing customers with updates about the progress and current status of their orders.

Tracking Number

A unique identifier assigned to a shipment, allowing the sender and recipient to monitor its progress and location.

UPS Website

The official web platform for United Parcel Service, where customers can track shipments, calculate shipping costs, and access logistics services.

  • Acquire knowledge about the significance of multiple communication strategies in enhancing customer support and CRM.
verifed

Verified Answer

RV
Rafael ValenciaJul 18, 2024
Final Answer :
E
Explanation :
The correct term for the communication that allows Rhea to track her package and know when it will arrive is "order status." This type of communication provides updates on the status of an order, including shipping and delivery details.

Related questions

Brandi Ordered a New Swimsuit Online ...

Discuss Sustainable Supply Chain Management and Green Supply Chain Management

To Establish a CRM Program It Is Important to Know ...

Marriott International Uses Special Customer Software to Track Information on ...

________ Systems Are Important Because Customers Are ________ Powerful Than ...