Asked by Matthew Castanon on Jul 18, 2024
Verified
The probability of having a product in stock when a customer order arrives is
A) response time.
B) product variety.
C) product availability.
D) customer experience.
Product Availability
Product availability refers to the degree to which a product can be purchased or is in stock at a given time.
Customer Order
A request made by a customer for a company’s goods or services, specifying type, quantity, and terms of sale.
- Recognize the importance of customer experience in the supply chain, including product availability and order visibility.
Verified Answer
NA
Nasser AamerJul 20, 2024
Final Answer :
C
Explanation :
Product availability refers to the probability of having a product in stock when a customer order arrives. Response time refers to the time taken to respond to customer inquiries or complaints. Product variety refers to the range of products offered by a business. Customer experience refers to the overall satisfaction and impression of customers with a business.
Learning Objectives
- Recognize the importance of customer experience in the supply chain, including product availability and order visibility.
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