Refer to Benicio. Benicio is engaging in which technique if he takes the time to identify and correct the source of the conflict with Casey?

A) Smoothing
B) Forcing
C) Compromise
D) Problem solving
E) Superordinate goal setting

Problem solving involves identifying the root cause of the conflict and finding a mutually beneficial solution to resolve it. This is the best approach for Benicio to take in order to address the situation with Casey and improve employee morale.