Asked by Annika Hogstrom on Jul 27, 2024

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When Janice Garcia left her pharmaceutical sales job to take a management position, her customers became:

A) suspects.
B) repositioned.
C) new segments.
D) orphaned.
E) quarantined.

Orphaned

In the context of customer accounts, refers to accounts that have lost their primary contact or representative, often requiring reassignment.

Pharmaceutical Sales

The specific area of sales focused on promoting and selling pharmaceutical products to healthcare professionals and organizations.

Management Position

A role within an organization characterized by overseeing operations and employees, making strategic decisions, and holding responsibility for outcomes.

  • Acquire knowledge about the concept and identification of customers without sales representatives and their role in sales lead development.
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GA
GURNOOR AULAKHAug 02, 2024
Final Answer :
D
Explanation :
When a sales representative like Janice Garcia leaves her position, her customers do not have a designated representative to manage their accounts or needs, hence they are considered "orphaned." This term is used to describe customers who are temporarily without a direct point of contact within the company.