Asked by Alexia Salcedo on Aug 01, 2024
Verified
If you have mildly disappointing information to deliver as part of a positive message,you should
A) put the negative information in a favorable context.
B) simply omit it from the message.
C) put the negative information first.
D) put the negative information last.
E) put the negative information at the end of the middle paragraph.
Mildly Disappointing Information
Information that falls slightly short of expectations, causing a minor sense of letdown or dissatisfaction.
Positive Message
Communication that conveys good news, affirmative information, or a positive outcome.
- Recognize when to employ positive messaging techniques.
Verified Answer
CG
Christopher GreenfieldAug 05, 2024
Final Answer :
A
Explanation :
Putting the negative information in a favorable context can soften the blow and make it easier for the recipient to receive the information. It can also help them focus on the positive aspects of the message. Simply omitting the information could lead to confusion or mistrust, and putting it first or last can detract from the overall positivity of the message. Putting it at the end of the middle paragraph may also not be effective as the reader's attention may have already shifted to the next topic.
Learning Objectives
- Recognize when to employ positive messaging techniques.
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