Asked by Taylor Randle on Sep 23, 2024
Verified
Which of the following is a strategy suggested by the text for dealing with a group member exhibiting dysfunctional behaviors?
A) Engage in direct eye contact
B) Ask clarifying questions,such as "Is that correct?" so they feel heard.
C) Don't give the dysfunctional member anything to do.
D) Ask members to speak in a specific order to make sure that everyone gets a chance to participate.
Dysfunctional Behaviors
Actions or habits that are negative and do not support the wellbeing or goals of an individual or group.
Eye Contact
The act of looking directly into another person's eyes, which can communicate attention, confidence, and sincerity.
Clarifying Questions
Questions asked to gain a clearer understanding of a statement or piece of information, ensuring accurate comprehension.
- Recognize approaches to deal with challenging individuals within a group.
Verified Answer
MH
MUHAMMAD HAZIQ ZAMRI2 days ago
Final Answer :
B
Explanation :
Asking clarifying questions shows that you are actively listening and trying to understand the member's perspective. This can deescalate the situation and make them feel heard, potentially reducing their dysfunctional behavior. Engaging in direct eye contact is recommended generally for effective communication but may not specifically address dysfunctional behavior. Not giving the dysfunctional member anything to do may further isolate them and exacerbate their behavior. Asking members to speak in a specific order is a helpful facilitation technique but may not directly address dysfunctional behavior.
Learning Objectives
- Recognize approaches to deal with challenging individuals within a group.