Behavioral observation scales:

A) measure how frequently employees engage in certain behaviors
B) are a norm-referenced appraisal format
C) require little time for completion of an appraisal using this format
D) require less training for the rater than most other methods of appraisal
E) are accurately described by all of the above

Behavioral Observation Scales

Behavioral Observation Scales are assessment tools used to rate the frequency of specific behaviors performed by employees, typically utilized in performance evaluations.

Norm-Referenced Appraisal

A method of assessment where an individual's performance is compared to that of others, rather than against a standard criterion.

Rater Training

A training process for individuals who evaluate the performance of others, aimed at improving the accuracy and consistency of their assessments.