Asked by dulce salgado on Sep 25, 2024
Verified
When using the phone,what should be relied on to convey confidence and professionalism?
A) The ability to multitask while on the phone
B) The ability to send links to the audience to support information conveyed while conversing
C) The ability to use tone of voice to convey meaning
D) The ability to block out distractions
E) The ability to keep calls short and to the point
Tone Of Voice
The particular way or manner in which a message is communicated, which can convey emotions, attitudes, and nuances beyond the literal meaning of words.
Multitask
The ability to perform more than one task or activity simultaneously.
Distractions
Any factors or stimuli that divert an individual's attention away from the focus of their current task or activity, potentially decreasing productivity or comprehension.
- Understand the role of voice tone in conveying confidence and professionalism over the phone.
Verified Answer
Learning Objectives
- Understand the role of voice tone in conveying confidence and professionalism over the phone.
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