Asked by Carlo Blanco on Sep 25, 2024
Verified
Conveying negative organizational news should always be done in an indirect format.
Negative Organizational News
Information regarding adverse events, decisions, or changes within an organization that might impact its stakeholders.
Indirect Format
An indirect format is a method of communication or arrangement of material that is not straightforward, often using suggestions or implications to convey a message.
- Distinguish between the use of direct and indirect strategies in handling sensitive communication scenarios.
Verified Answer
DP
Denish Patel3 days ago
Final Answer :
False
Explanation :
When making negative announcements, match your approach to the situation. For example, in an emergency such as product tampering or a toxic spill, get to the point immediately and make sure all affected parties get the information they need. Consider the unique needs of each group. When a company or facility closes, for instance, employees need time to find new jobs, customers may need to find new suppliers, and community leaders may need to be prepared to help people who have lost their jobs.
Learning Objectives
- Distinguish between the use of direct and indirect strategies in handling sensitive communication scenarios.
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