Refer to Zappos. In an effort to provide social roadmaps for new employees to get inspired and to know what really counts, Tony Hsieh is likely to use __________________ during the organizational socialization process.

A) storytelling
B) subculture elitism
C) the budget
D) inward focus
E) delegation

Storytelling

The act of telling or writing narratives or stories, often used as a powerful means of communication, teaching, and entertainment.

Organizational Socialization

The process by which a new employee learns the organizational values, norms, and required behavior patterns.

Social Roadmaps

Guidelines or frameworks that help individuals navigate social interactions and relationships effectively.