Asked by Yanan Zhang on Jun 10, 2024

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A Car Wash takes a constant time of 9.1 minutes in its automated car wash cycle. Autos arrive following a Poisson distribution at the rate of 6 per hour. The owner wants to know:
a) The average waiting time in line.
b) The average length of the line.
c) The average utilization rate.
d) The average time in the system.
e) The average number of customers in the system.

Poisson Distribution

A statistical distribution that models the number of times an event occurs within a fixed interval of time or space.

Automated Car Wash

A facility using machinery and automated processes to wash vehicles, often requiring minimal human intervention.

  • Employ the M/M/1 queuing model to determine system utilization, calculate waiting times, and assess the numbers in both system and queue.
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salman salihJun 15, 2024
Final Answer :
a to e)  Arrival rate (λ)6 Service rate (μ)6.59341 Number of servers 1 Average server utilization (ρ) C 0.910 Average number of customers in the queue (Lq) B 4.601 Average number of customers in the system (Ls) E 5.511  Average waiting time in the queue (Wq) A 0.767 Average time in the system (Ws) D 0.918\begin{array}{l}\begin{array} { | l | r | } \hline \text { Arrival rate } ( \lambda ) & 6 \\\hline \text { Service rate } ( \mu ) & 6.59341 \\\hline \text { Number of servers } & 1 \\\hline\end{array}\\\\\begin{array} { | l | l | } \hline \text { Average server utilization } ( \rho ) & \text { C } 0.910 \\\hline \text { Average number of customers in the queue } \left( \mathrm { L } _ { q } \right) & \text { B } 4.601 \\\hline \text { Average number of customers in the system } \left( L _ { s } \right) & \text { E 5.511 } \\\hline \text { Average waiting time in the queue } \left( W _ { q } \right) & \text { A } 0.767 \\\hline \text { Average time in the system } \left( W _ { s } \right) & \text { D } 0.918 \\\hline\end{array}\end{array} Arrival rate (λ) Service rate (μ) Number of servers 66.593411 Average server utilization (ρ) Average number of customers in the queue (Lq) Average number of customers in the system (Ls) Average waiting time in the queue (Wq) Average time in the system (Ws) C 0.910 B 4.601 E 5.511  A 0.767 D 0.918