Asked by Rocio Caballero on Sep 26, 2024
A chef at an Italian restaurant says, "we have to pay our people more" when discussing the restaurant's high absenteeism rate. He has tripped over which stumbling block for problem finders?
A) Focusing on narrow, low-priority areas
B) Satisficing rather than maximizing
C) Defining the problem according to a possible solution
D) Externalizing
E) Rationalizing
High Absenteeism Rate
A situation where there is a consistently high number of instances where employees are absent from work, often indicating underlying issues.
Focusing On Narrow Areas
The practice of dedicating efforts or resources towards a specific and limited field of work or study to achieve expertise or efficiency.
Externalizing
Projecting one's own feelings, responses, or thoughts onto the external world or other people.
- Pinpoint the phases in the approach to solving a problem.
Learning Objectives
- Pinpoint the phases in the approach to solving a problem.