Asked by Muhammad Haque on Jun 28, 2024
Verified
A complaint should not be viewed as a personal attack but as a(n) ____.
Personal Attack
An argumentative strategy where the focus is shifted from the issue at hand to the character of the opponent, often involving insults or accusations.
Complaint
An expression of discontent or grievance about a situation, service, or product, often with the expectation of a resolution or response.
- Identify the constructive nature of complaints in a business context.
Verified Answer
NH
Learning Objectives
- Identify the constructive nature of complaints in a business context.