Asked by Richard Cutshaw on Apr 24, 2024
Verified
A grocery store receives complaints from customers that the waiting time is too long for checkouts during certain times of the day. This problem can be solved by the queuing theory.
Queuing Theory
A mathematical study of waiting lines or queues, focused on understanding and optimizing processes in which entities wait for service.
Waiting Time
The period during which one waits for something to happen or arrive.
- Recognize the fundamental concepts of quantitative management and their usage in decision-making and resolving issues.
Verified Answer
ZK
Zybrea KnightMay 02, 2024
Final Answer :
True
Explanation :
Queuing theory provides a mathematical framework for analyzing waiting lines and finding ways to improve the efficiency of the system. By applying the queuing theory, the grocery store can determine the optimal number of checkout counters to open and the best way to allocate staff during peak hours to reduce waiting time.
Learning Objectives
- Recognize the fundamental concepts of quantitative management and their usage in decision-making and resolving issues.
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