A _____ is a small group of employees who work voluntarily on company time, typically one hour per week, to address work-related problems such as quality control, cost reduction, production planning and techniques, and even product design.

A) quality circle
B) quality team
C) social group
D) self-managed team

Quality Circle

A small group of employees who work voluntarily on company time, typically one hour per week, to address work-related problems such as quality control, cost reduction, production planning and techniques, and even product design.

Quality Control

The process of ensuring products and services meet consumer expectations and regulatory requirements through consistent monitoring and evaluation.

Production Planning

The process of aligning demand with manufacturing capacity to create production and procurement schedules for finished products and component materials.