Asked by ANGELITA BROOKS on Aug 01, 2024
Verified
A routine message should never include negative information.
Routine Message
A standard or typical communication sent in the regular course of business or personal affairs.
Negative Information
Data or facts that may be unfavorable or detrimental to an individual's or organization's image or objectives.
- Discern the right instances for the utilization of positive messaging methods.
Verified Answer
ZK
Zybrea KnightAug 06, 2024
Final Answer :
False
Explanation :
It is not always true that a routine message should never include negative information. While routine messages are typically intended to convey information that is not particularly urgent or important, they may also need to convey negative information in a clear and concise manner. For example, a routine message from a supervisor to an employee might include negative feedback or constructive criticism. In such cases, it is important to balance the negative information with positive feedback or suggestions for improvement, and to frame the message in a professional and respectful way.
Learning Objectives
- Discern the right instances for the utilization of positive messaging methods.
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