A significant difference between service and manufacturing operations is ______.

A) the amount of customer contact involved
B) the expense of providing the product
C) the number of sales involved
D) the length of time required for production

Manufacturing Operations

The activities involved in the production of goods in a factory, including the machinery, personnel, and processes used.

Customer Contact

Customer contact involves any direct interaction between a company and its customers, aimed at improving service, sales, and customer satisfaction.