Asked by PerRy Ahuja on May 02, 2024
Verified
According to communication scholars,what is often most important to say explicitly when apologizing?
A) "I'm sorry you were hurt."
B) "I can't believe I did that."
C) "I'm sorry,but that's not the kind of person I am."
D) "I was wrong."
Communication Scholars
Academics and researchers who study the processes, modes, effects, and theories of verbal and nonverbal communication.
Apologizing
is the act of expressing regret or sorrow for wrongdoings, aiming to mend relations and acknowledge responsibility.
- Recognize the significance of explicitly stating mistakes or ownership in apologies.
Verified Answer
ZK
Zybrea KnightMay 07, 2024
Final Answer :
D
Explanation :
According to communication scholars, the most important thing to say explicitly when apologizing is "I was wrong." This acknowledges responsibility for the mistake and shows a willingness to make amends. The other options (A, B, and C) either deflect responsibility or focus on the individual's feelings rather than the harm caused.
Learning Objectives
- Recognize the significance of explicitly stating mistakes or ownership in apologies.
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