According to Deming's 14 points, ____ should be the number one career objective for everyone in the organization.

A) zero defects
B) a college degree
C) the Baldridge Award
D) continuous improvement
E) higher profits

Baldridge Award

A prestigious award given by the United States to organizations that demonstrate excellence in quality management and performance.

Zero Defects

A quality management concept aiming for the reduction of defects through continuous improvement and aiming for no defects in the production process.