Asked by Alexis Dupont on May 26, 2024
Verified
According to Gibb, the type of communication he calls "certainty" decreases defensiveness.
Certainty
The state of being sure about something or the absence of doubt.
Defensiveness
A psychological reaction characterized by the need to protect oneself from criticism, perceived threat, or vulnerability, often hindering open communication.
- Understand the concept of communication styles and their impact on defensiveness.
Verified Answer
AA
Alamina AnsariMay 28, 2024
Final Answer :
False
Explanation :
Gibb identifies "certainty" as a communication behavior that increases defensiveness, contrasting it with "provisionalism" which can decrease defensiveness.
Learning Objectives
- Understand the concept of communication styles and their impact on defensiveness.