actions to minimize the likelihood that this practice would occur in your new team.Your answer should also explain why each of theses actions would be effective.

The points listed below are based on the ways mentioned in the textbook to manage team norms.However, creative students may present other solutions that are also aligned with the concepts presented in this chapter.
a.When selecting team members, you should try to identify employees who do not engage in the horseplay.For example, you might look at personnel records and speak to current and past supervisors of employees who apply for a position in your unit.
b.During the interview, at the time of job offer and when the person begins work, be sure to discuss the norms that you want the team to adopt and avoid, including the horseplay with forklifts.When the team is formed, you should call a meeting to emphasize the problems resulting from forklift horseplay.Persuasive communication techniques should be used to convince staff members.For example, someone previously injured from these antics could speak to the newly formed team.
c.If possible, the team should be relatively isolated from other units in the organization so that this norm is not adopted through regular discussions with employees from other teams.
d.The team might have a bonus system based on productivity and cost reduction.This might prevent horseplay with forklifts in two ways.First, employees on a team bonus system might view horseplay as a waste of valuable time that could be used more productively.Second, any damage due to these antics would put a financial burden on the team or, at least, reduce its chances of a bonus.