Asked by Jonathan Rodriguez on Jun 17, 2024
Verified
Active or empathetic listening:
A) is a focused one-way process.
B) involves only 30 percent listening.
C) involves clarifying the message received.
D) requires little work on the part of the listener.
Empathetic Listening
The skill of understanding and sharing the feelings of another person by fully concentrating on their words and emotional expressions.
Clarifying
The process of making a statement or situation less confused and more comprehensible.
- Clarify the approach and significance of responsive or empathetic listening.
Verified Answer
CS
Cecilia SailiJun 23, 2024
Final Answer :
C
Explanation :
Active or empathetic listening involves clarifying the message received. It is a two-way process where the listener shows interest and concern, asks questions, and paraphrases to ensure understanding. It requires effort and attention from the listener. Option A is incorrect because it is not a one-way process. Option B is incorrect because it involves 100 percent listening. Option D is incorrect because it requires effort and work from the listener.
Learning Objectives
- Clarify the approach and significance of responsive or empathetic listening.
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