Asked by Harold Jay Lingatong on Sep 25, 2024
Verified
After assessing a negative message,a quick response should be made based on what?
A) Automated reputation analysis feedback
B) A public relations plan
C) Stakeholder feedback
D) Advice from experts such as the legal department
E) Comments from the online community
Negative Message
Communication that conveys refusal, denial, or bad news in a direct or indirect manner.
Quick Response
The act of replying promptly to inquiries, requests, or situations, emphasizing efficiency and timeliness.
- Acquire the ability to manage and react positively to adverse comments and critiques.
- Acquire proficiency in methods to reduce the possible adverse effects of corporate announcements.
Verified Answer
RY
Rahaf Yassin1 day ago
Final Answer :
B
Explanation :
B)After you have assessed a negative message, quickly make the appropriate response based on an overall public relations plan. In addition to replying promptly, make sure your response won't make the situation even worse.
Learning Objectives
- Acquire the ability to manage and react positively to adverse comments and critiques.
- Acquire proficiency in methods to reduce the possible adverse effects of corporate announcements.
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