After receiving poor service at the same restaurant on three different occasions, Andrea developed a negative attitude about the restaurant. Andrea's attitude was the result of ________.

A) emotional intelligence
B) cognitive dissonance
C) conditioning
D) poor restaurant choices

Conditioning

A process of behavior modification by which a subject comes to associate a desired behavior with a previously unrelated stimulus.

Negative Attitude

A pessimistic outlook or disposition towards people, situations, or events, often hindering progress and positive outcomes.