Asked by Stephanie Matos on Jun 26, 2024
Verified
All of the following are supportive communication principles EXCEPT:
A) Focus on the problem and not the person.
B) Be specific and descriptive, not global or evaluative.
C) Own, rather than disown, the communication.
D) Seek to be heard and understood.
E) Be congruent - match the words with the body language.
Supportive Communication
A style of communication characterized by expressing empathy, concern, and respect towards others to foster a positive relationship.
Congruent
In agreement or harmony, marked by compatibility between individuals, actions, or things.
- Identify principles of supportive communication.
Verified Answer
AP
Anileme Portillo-DelgadoJun 29, 2024
Final Answer :
D
Explanation :
Seeking to be heard and understood, while important in communication, is not specifically a principle of supportive communication. Supportive communication focuses on creating a positive and constructive dialogue, where the emphasis is on understanding, empathy, and problem-solving rather than just being heard.
Learning Objectives
- Identify principles of supportive communication.
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