Asked by Hunter Kinnett on Jul 08, 2024
Verified
Along the service-product continuum, which one of these would be considered the most product dominant?
A) grocery store
B) auto repair shop
C) doctor's office
D) cell phone service provider
E) restaurant
Service-Product Continuum
is a concept that illustrates a range extending from pure service to pure product, showing that most market offerings consist of a mix of both.
Grocery Store
A grocery store is a retail establishment that specializes in selling food and other household goods to consumers for everyday consumption.
- Identify the obstacles linked to the inseparability, perishability, and heterogeneity of services.
Verified Answer
KR
Kaylin RicciJul 15, 2024
Final Answer :
A
Explanation :
A grocery store is primarily a retail establishment that sells physical products (food items) to customers. This makes it more product dominant compared to the other options listed, which provide a mix of both services and products.
Learning Objectives
- Identify the obstacles linked to the inseparability, perishability, and heterogeneity of services.
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