Asked by Emily Schreurs on Jul 18, 2024
Verified
An example of an intangible resource is ______.
A) Jantix Corporation has a reputation of having high quality customer service
B) Jantix has a large and easily accessible inventory of products
C) Jantix owns the largest production facility in Montana
D) Jantix employs the second largest number of employees in Montana
Intangible Resource
Assets that cannot be physically touched or held, such as brand reputation, intellectual property, or organizational culture.
Customer Service
The assistance and support provided by a company to those people who buy or use its products or services.
- Distinguish between physical and non-physical assets in a company.
Verified Answer
TG
Terry GregoryJul 20, 2024
Final Answer :
A
Explanation :
A reputation for high quality customer service is an intangible resource because it cannot be physically touched or quantified easily, but it significantly contributes to a company's value and competitive advantage.
Learning Objectives
- Distinguish between physical and non-physical assets in a company.